
Great Gulf
Metco led a comprehensive discovery phase for Great Gulf, defining project requirements, and creating a strategic technical roadmap. By conducting a detailed market analysis and vendor evaluation, Metco provided Great Gulf with the clarity and confidence to select the right solution. The result was a de-risked project with a solid, actionable plan for success.
Challenge
Great Gulf sought to build a new portal to enhance client experience and streamline communications. Lacking a clear blueprint for the project, they faced significant questions regarding business requirements, technical feasibility, and the ideal market solution. They needed a strategic partner to lead a comprehensive discovery phase, providing a clear and actionable roadmap before committing to a costly development or vendor partnership.
Solution
Metco was brought in to lead a rigorous discovery phase to define and de-risk the project. Our team executed a multi-faceted approach, combining deep business analysis, technical solutioning, and a thorough market review.
1 / Business & requirements analysis
We conducted extensive stakeholder interviews, documented functional requirements, created user personas, and mapped out key business processes using BPMN notation. This process delivered a clear requirements grid and a prioritized backlog of features.
2 / Technical strategy & architecture
We performed a high-level technical review of Beacon's existing systems, documenting information flow and potential integration points. This culminated in a high-level solution architecture and a long-term technical roadmap, ensuring any chosen solution would be scalable and aligned with the client's infrastructure.
3 / Vendor selection & recommendation
We researched the market to create a shortlist of potential vendors. Through detailed interviews and platform demonstrations, we conducted a rigorous, points-based evaluation to assess each vendor's capabilities. This process culminated in a final recommendation and a clear understanding of the best-fit solution.
Results
By delivering a structured discovery phase, Metco provided Great Gulf with the clarity and confidence to move forward.

A validated and documented project scope
Eliminating uncertainty and reducing the risk of project failure.

A comprehensive technical roadmap
Aligning business needs with a viable technical strategy.

An objective, data-driven vendor recommendation
empowering the client to make a strategic choice from existing market suppliers with a clear understanding of costs and capabilities.
